Claims Center
File claims easily, track claims status in real-time, explore checklists of required documents, and access emergency claims assistance.
Claims Center
File and track your claims, explore required documentation checklists, and access emergency cashless services.
Track Your Claim Status
Enter your 10-digit Claim Reference ID below to check the real-time processing and approval stages.
Emergency Claims Help
In case of critical hospitalization or roadside accident, contact our dedicated emergency support network immediately. We facilitate pre-authorization on priority.
National Toll-Free Assistance
1800-440-SKY-HELP (7594)
WhatsApp Claim Intimation
+91 98765 43210
The Step-by-Step Claim Flow
Understand how cashless and reimbursement claims are assessed, approved, and settled at Skyshine.
Claim Intimation
Notify us via our website, mobile app, or hotline within 24 hours of hospitalization or vehicle accident. Note down your claim reference ID.
Document Submission
Upload digital invoices, discharge files, bills, or accident images. For cashless service, network hospitals and garages coordinate with us directly.
Verification & Payout
Our team verifies files and transfers claims directly. Cashless pre-authorization completes in 2 hours; reimbursements settle in 7 days.
Required Documents Checklist
Select your insurance type to inspect exactly what files you need to submit for a fast claim approval.
Health Insurance Documents
For reimbursement claims, prepare digital scans of the following:
- ✔ Duly filled and signed Claim Form A & B
- ✔ Original Hospital Discharge Summary sheet
- ✔ Itemized hospital bill along with payment receipts
- ✔ Prescriptions and supporting pharmacy receipts
- ✔ Diagnostic test reports (blood tests, X-rays, MRI, etc.)
- ✔ Cancelled cheque for direct bank account transfer
Motor Insurance Claims
For accident repairs and third-party liability claims, upload:
- ✔ Copy of Policy document & Certificate of Insurance
- ✔ Copy of Driver's license with original for verification
- ✔ Registration Certificate (RC) of the vehicle
- ✔ Copy of First Information Report (FIR) in case of theft or injury
- ✔ Duly filled and signed Motor Claims Form
- ✔ Repair invoice and payment receipt (for reimbursement)
Travel Insurance Claims
For travel delays, luggage issues, or medical care overseas, prepare:
- ✔ Travel tickets, boarding passes, and passport copies (with stamp dates)
- ✔ Baggage delay/loss certification from the airline
- ✔ Medical bills and doctor prescriptions (if hospitalized overseas)
- ✔ Delay certificates from airlines stating exact reasons
- ✔ Duly filled and signed Travel Claims Form